Center Conway Auto Repair

5

5

We always get great service

5

I treated with respect and understanding, thank you

5

courteous and efficient

3

I will wait to see what my ,mechanic thinks.

Mark-We're sorry you're frustrated about the truck not passing inspection. As a certified NH State Inspection Station we are required to follow NH inspection laws when it comes to a pass/fail. The truck had extensive rot to the frame. NH law states: "A vehicle shall be rejected if the frame or other structural components are broken, cracked or rusted to a degree that affects the safety of the vehicle". Johnson's doesn't perform this type of work, so this was in no way to boost sales so it's unfortunate you believe you needed to take the truck elsewhere. Any mechanic, who is in fact trust worthy, should be telling you the same thing.
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
5

From the first call to set up the appt to paying. Our experiences with Johnson’s have always been great! Fairly priced, honest, fast, and kind.

5

The check engine light came on and stayed on...releasing the gas cap did not cancel it. We much appreciate you fitting this situation in on Thursday, locating the cause, and replacing the spark plug wires. Therefore, we were able to use the car during the weekend. We did not need to use your loaner vehicle, although you made it available to us if we needed it. Thank you for your customer service and professional work.

Having just had the same light on my vehicle come on, I know how daunting it can be. So glad we were able to get you in quickly and take care of the issue! Thanks for the review!
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
5

This shop gives me a great help when my exhaust pipe drops off, they help me on the very early morning. My English is not good, but they’re so kind and patient!

5

I arrived on time, car taken in on time, work done on time… I have full confidence in the crew at Johnsons.

Thanks for the review, Debby! Happy to hear all went well and all "on time".

Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
5

Whenever I bring the car in I receive great service.