Center Conway Auto Repair

5

My hard off to these guys. They could of upselled me with repairs that my vehicle didn't need but didn't. Thank you guys so much. I would definitely recommend them.

5

Another excellent experience at Johnson's Auto Care. Friendly service, on time, great quality of the work and reasonably priced. I highly recommend them and will be back again! Thanks!

5

Great service and trustworthy.

5

I just recently moved to this area and was looking for a reliable Auto Care Center. Johnson's impressed me as being professional, knowledgeable and very responsive to any questions that I had.

4

1

After $3,000.00 in repairs my steering wheel still shimmers! Mike said "well,it's 95% better ". So,expect this attitude.

5

My tire blew out and I was in a pinch as I needed my tire repaired/replaced so I could get home. They fit me in, plugged my tire, and were great. Didn't try to sell me tires, just solved my problem and were super nice about it. And the price was great. Wonderful experience.

1

I do not recommend this auto repair business.

Hi Matt, We do appreciate your repeat business and I’m sorry you believe we broke your glove box. We had no reason to be in your glove box while your vehicle was in our shop. When you mentioned you believed we had caused your glovebox to be broken we did ask you at the time to let us take a look at it to see what the issue was, but you refused. Unfortunately, we can’t go about taking care of an issue if we can’t even lay an eye on it. Even though we had no reason to be in or near your glove box to cause the damage, we were still looking to take the steps to correct the issue because that’s the kind of TOP NOTCH customer service we offer. I even went as far as reaching out to you by phone, but as of now you have not returned my phone call. If you had a previous issue about a bulb we replaced, it should have been brought to our attention as we can’t correct things we don’t know about. Thank you for pointing out that we are a AAA Repair Facility. You don’t just “buy into” that program. We have to maintain strict standards in order to keep our AAA status. That means best in the nation warranty, insurance, and customer service! Above all that, we have been doing business in the Mount Washington Valley for over 45 years. We wouldn’t be here if we offered “shoddy” repairs and certainly not with “shoddy” customer service. Our long standing reputation speaks for itself, and so do the hundreds of online reviews that mention our excellent customer service! Again, if you would like to discuss this with me further, please feel free to reach out to me. Sincerely, Mike Tetreault General Manager

- Johnson Auto Care Inc
5

My car broke down on the way to a trailhead. I had it towed to Johnson’s for repair. They were able to look at it within a couple of days and fix it within 2-3 days (including sourcing of parts for a 16 year old car). During their diagnosis, they were able to identify a few other things that would be repaired in the future. They didn’t try to pressure me into fixing right away. Pricing was fair.

5

Engine was overheating while on vacation. Needed the car fixed asap so I could get home. Johnson's was able to take my car a couple days after calling. After dropping it off they called within 2 hours and the car was fixed! I was charged less than expected and the person at the counter even tried to give me a AAA discount (didn't have my card on me)