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Center Conway Auto Repair

5

They did a fantastic job for me thought I had big problems with my car but found that everything was under a guarantee from the parts that they had purchased. I was afraid it would cost me $1100 only cost me $96. They really look out for the customers and treat you really well.

5

The Flammia family has been bringing our two cars here for more than ten years. They are quite frankly extremely reputable, dependable and most importantly trustworthy! They always lead you to doing the right thing financially and safety wise. The office help is always smiling and the phones are always answered! Imagine going to have some very expensive stuff needed and hear "oh I think both those issue are under warranty". And they were! Stop and make your appointment today! Feel free to call us with any questions. Top of the list!!!!

Thank you so much for your incredibly kind words and for trusting us with your vehicles over the years. It means the world to our entire team to know you've always felt you could count on us for honest recommendations and dependable service. We're especially glad we were able to help you discover those repairs were covered under warranty. That's exactly the kind of honesty and transparency we believe every customer deserves! Thank you for recognizing our office staff as well; they'll be thrilled to hear your compliments. We truly appreciate your recommendation and look forward to taking care of your vehicles for many years to come!

- Johnson Auto Care Inc
5

5

This place hands down saved me and my children from being stranded three hours from home ! With in a hour of showing up Mike had taken care of us and also showed us some other attention needed things And got us back on the road for a three hour trip ! They also made us feel like family knowing they care not just about the money or what they can do to get more but to make sure you are safe and taken care of Appreciative is a understatement Thank you Mike and Cathryn 🙏

5

Everything was seamless from start to finish. Ryan was incredibly friendly and helpful. He explained everything and I felt informed about what work needed to be done and when to expect it could be completed. He made sure I had a loaner vehicle and extended it when my car wasn't ready at the end of the day. Great experience all around!

Thank you so much for the kind words! We’re thrilled to hear your experience was seamless from start to finish. Ryan takes great pride in keeping our customers informed every step of the way, and we’re glad that made a difference for you. Making sure you had a loaner, and extending it when needed, is all part of keeping things as stress-free as possible. We truly appreciate your trust in us and look forward to helping you again in the future!

- Johnson Auto Care Inc
5

Johnson’s was super helpful to us when one of the brake calipers seized on our elderly minivan (in the middle of our vacation, though fortunately we had access to another car). They fit us into what seemed like a busy schedule, and were able to fix it in just one day! The price was fair, too. Definitely recommended. 👍

1

Terrible!! They have no idea what they're doing. The manager is a liar and blames customers for their mechanics wrongdoings. They are done messing up my car. They put the serpentine belt on wrong and it made the loudest noises ever and almost snapped and destroyed my car. They failed to correctly diagnose a simple starter issue when it needed to be replaced. They caused so much more problems to my car rather than fix it! I will never be returning here. Also I think a vast majority of their five star reviews are coming from friends of the owner, manager and employees to drum up more business'. They are not as great as they advertise themselves to be and they among the worst in the valley and there is quite some competition in that regard sadly! Please don't make the mistake of coming to this "so called" auto care shop.

For the record, this is the third time you have tried to leave a review about the same visit to our shop, and this time you did so from another account. Google has been taking them down because you continue to spew false information. The facts change with each review you leave. At no point was your serpentine belt installed incorrectly, nor was your vehicle ever at risk of damage from our work. We do not “blame” customers — our job is to help, not deflect responsibility. Our entire team takes pride in providing honest, professional service, and we do not fabricate reviews or ask friends/family to post them. Our five-star feedback comes from real customers who appreciate the quality of work and exceptional customer service we deliver! We work hard to earn the trust of our customers, and it's disappointing when someone chooses to make defamatory claims rather than tell the truth. Making false statements about our shop and the work we do does not reflect the service we provided. We stand by our work and are always happy to review repairs with any customer to ensure full understanding and confidence. In this case we have printed email documentation where you clearly state you were in the wrong. Johnson's is approaching our 50th year doing business in the MWV and our reputation stands for itself, even your own family members continue to bring their vehicles to us! As you said, there is "quite some competition" for auto repair shops in the area and Johnson's continues to rank among the very best. We welcome constructive feedback, but personal attacks and misinformation do not help anyone. We wish you the best in finding a repair shop that meets your expectations.

- Johnson Auto Care Inc
5

Our 2106 Jeep Grand Cherokee had a huge engine leak. Johnson's diagnosed it the same day it was towed there, provided us an accurate estimate and fixed it it two days. We have been going to Johnsons for over ten years. The service is always professional and work quality the highest. Ryan, Catherine and Mike are always very responsive and very "User Friendly". Johnson's has always provided exceptional service for our vehicles. We highly recommend Johnson's.

5

We were traveling through the White Mountains and had continual failing battery...Johnson's Auto took us in and installed new battery and on the road within an hour-pleasant experience overall!

5

Best auto care in the Mount Washington Valley! Do not go any other place. Thank you JAC, inc. you rock!