Center Conway Auto Repair

5

 Louis R. Center Conway, NH Ram 1500  12/31/2023  Verified Customer 9 Front caliper Was purchasing a set of tires when the garage found a new issue that set up another visit to Johnson's. They found the left brake pad lower than the right side. The caliper being the root cause. Keeping the truck in good maintenance is a good practice especially if it's your every day transportation. Having a trusted mechanical garage doing the good job that they have been doing keeps my ten year old Ram rolling. Thank you for the good work you do. Braking feels good and tight.

5

You guys are AWESOME! Great service,great people! Thanks for fixing my Jeep so quick!!!

4

Great service, great staff, highly recommended. Disappointed that was not prompted for AAA Discount especially on a large bill. When I asked before I signed the bill, was told it was too late 😔

Hi Kamal-Thanks for the feedback. I'm glad you felt highly about our staff & service and hope you'll recommend us in the future. I'm sorry you were disappointed regarding the AAA discount. The AAA discount is a "Show Your Card & Save" program, which we advertise online as well as in print and radio. But, like all other retailers that accept AAA for a discount, you won't be prompted for it. We must slide your card when the repair order is still open (different from the credit card slip) in order to verify the discount. Please show us your AAA card prior to checkout on your next visit and we'll be happy to discount your bill 10% up to $75. Hope this helps clarify things.
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
5

I was able to get an appointment in a reasonable timeframe for tire rotation and balance (snow tires). With the oil change and annual inspection the appointsment was just over an hour. The waiting room is clean and comfortable . Coffee, tea and is water is available.

5

Late on a Friday afternoon they got my truck in and fixed my tire for a long drive home. Genuinely good people and great work. Went above and beyond to help an out of town guest get home safely. My family and I are very thankful.

1

Way overpriced for the quality of work. Dropped off truck and asked them to look at specific parts that were not working. I noted that it will not pass inspection but to give me a quote for what it needed to pass. Instead they charged us for a failed inspection, told me it needed repairs on parts that it did not need. On top of that never looked at parts I stated were bad. $1,200 for pads and rotors is what they quoted us. Not to mention poor customer service.

5

Was purchasing a set of tires when the garage found a new issue that set up another visit to Johnson's. They found the left brake pad lower than the right side. The caliper being the root cause. Keeping the truck in good maintenance is a good practice especially if it's your every day transportation. Having a trusted mechanical garage doing the good job that they have been doing keeps my ten year old Ram rolling. Thank you for the good work you do. Braking feels good and tight.

5

Excellent service. This is the only shop we trust our vehicles to.

Thanks for your loyalty Cathy! We're so glad you trust Johnson's with your vehicles!
We appreciate your review.
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
5

Ryan was so attentive and professional. Called about a problem and we came to a decision together.

Betsy,
Thanks for taking the time to leave a review. We think Ryan is great to work with and are happy you did too!
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
5

The 2021 Mazda went to Johnson's for its oil change and standard tire rotation. The safety check of the vehicle revealed no additional work necessary. Good service department across the board.