Center Conway Auto Repair

5

Great customer service from the call to make an appointment to the end when the work is done. Great job everyone and thank you for your exceptional customer service!

3

They do good work and the people there are friendly and helpful, but they are expensive (over $150 for 4 spark plugs?) and I’ve found that the techs will report something needs to be replaced when it can be repaired, so service manager will just tell you what the tech recommends instead of looking at it more closely and finding an alternate, less expensive option. Doesn’t always happen especially with cut and dry items like worn out brake pads or a gaping hole in the exhaust, but it does happen. Diagnosing a problem is expensive and sometimes unnecessary. I was charged over $80 for diagnosing a recall issue. I was even given the NHTSA recall info with my state inspection report. Overall they are a good shop and the people are very helpful. The free loaner cars are very convenient although I feel we pay for that in the repair costs. I trust them more than I would a dealer service department but they could improve on cost and looking at issues more closely to see if there are alternatives that will save their customers money.

5

This was my first time bringing my car to Johnson's Auto, and I'm very impressed. They took me in the next day and had all of my repairs and inspection finished in two days. Truly exceptional prices as well.

5

Did not have much time to get my sticker Mike accomadated and it was quickly done

5

I want to thank mike T and the rest of the service staff for their quick and effective service recently. The ability to use a loaner vehicle was important, as I had a lot of places to visit while the Mazda was in the shop.

5

Hard my snows put on. The vehicle went in on schedule, when finished Mike came out to talk to me about future maintenance. I so appreciate this group. Thank you Chris

5

Great mechanics and service. Great value for your money.

Kurt, we love it when our customers understand the value of good service! Thanks so much for taking the time to leave such a nice review!

- Johnson Auto Care Inc
5

Once again Johnson's has come through for me. I have been with Johnson's for 13 years and have always had a great experience with the staff. They are all very knowledgeable, professional and all with a great sense of humor.

Chris, Sorry for the delay, but thank you for taking the time to leave such a nice review! We always enjoy doing business with you!

- Johnson Auto Care Inc
5

THE MANAGER IS GREAT TO WORK WITH

4

I wouldn't go anywhere else but Johnson. This visit was a little more expensive than I thought it would be. But I still wouldn't take it anywhere else. And I would definitely recommend them