Everybody at Johnson's is friendly and efficient, and the service is always great. But be warned that if you ask for a loaner while your vehicle is being serviced, you may get one that is dirty inside and out, with no AC (on a 92 degree day).
Hi Joy,
Thanks for the review! We do take pride in our customer service, being both friendly & efficient! I'm sorry you didn't feel that our loaner vehicles, which are offered FREE of charge to our customers didn't meet your standards. It was exceptionally hot (record breaking) the day you were here for a quick service. Our number one priority is to make sure the vehicles we loan out are safe to be driven, which they are. You could have opted to reschedule on a cooler day, or waited in our waiting area for your vehicle to be done. In the future we'd be happy to rent you a vehicle through the business relationship we have with Enterprise and we'll add the cost to your bill. There are always options for you, and we'd be happy to accommodate the best we can!
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051
- Johnson Auto Care Inc