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Center Conway Auto Repair

5

I own a 2005 Hummer. I had driven it to the Conway area to purchase a 20 ft travel trailer. After towing the trailer for about 20 minutes I parked and the truck rolled forward a few inches. Didn’t like the way it felt, so immediately tried to start it and change gears, neither happened. Had truck towed to Johnson’s with the pre knowledge that they would try to get to it that day but no promises. Well they did go look at it within minutes and mentioned it might be a common problem of a plastic bushing in the shifting linkage slipping off and disconnecting the linkage. And verified, again within minutes, it was indeed the bushing. The honesty, professional experience, efficiency and quality of work demonstrated at Johnson’s is top notch. I highly recommend them, and will not hesitate driving 2 hours to this garage myself for future work to any of my vehicles, due to the trust that has been instilled in this AAA group.

4

Really nice people and helpful.

Hi, thank you for the review. It's always good to hear that our staff are helpful and kind. I'm curious as to what we can do better next time to earn a five star review? If there is anything in particular, please let us know!
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
5

Problem starting the car, as soon as it was seen the tech. new what the problem was and the repair was made the same day in record time.

Hi Paul, Glad we were able to diagnose the issue and take care of things promptly! Thanks for taking the time to send us this review. We appreciate it!
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
5

prompt service

5

I recently had my Toyota Tacoma in to Johnson's for an oil change and seasonal check over, which thankfully included a tire rotation, thanks to Mike Tetrault. (not sure of spelling).... All went well and the truck drives better now. (I always forget the tires!! Oops) Thanks, Mike!!

Hi Deidre, Thank you for taking the time to write this review. Making sure our customer's vehicles are taken care of is our job...right down to tire rotation! We appreciate your continues business!
Mike Tetreault
General Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
5

My visit with Johnson's was great, as usual. I have been coming here for many years and they take good care of me, and my 23-year old Monte Carlo. I recommend them often.

There is no higher compliment then knowing our customers recommend us to friends and family. Thank you so much!
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
4

Everybody at Johnson's is friendly and efficient, and the service is always great. But be warned that if you ask for a loaner while your vehicle is being serviced, you may get one that is dirty inside and out, with no AC (on a 92 degree day).

Hi Joy,
Thanks for the review! We do take pride in our customer service, being both friendly & efficient! I'm sorry you didn't feel that our loaner vehicles, which are offered FREE of charge to our customers didn't meet your standards. It was exceptionally hot (record breaking) the day you were here for a quick service. Our number one priority is to make sure the vehicles we loan out are safe to be driven, which they are. You could have opted to reschedule on a cooler day, or waited in our waiting area for your vehicle to be done. In the future we'd be happy to rent you a vehicle through the business relationship we have with Enterprise and we'll add the cost to your bill. There are always options for you, and we'd be happy to accommodate the best we can!
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
5

My car is always serviced in a timely manner. I have complete confidence in any work done on my vehicle.

Gary, Thank you so much for your confidence in our work, and also for taking time to write this review. We truly appreciate it!
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
5

Thank you again to all at Johnson Auto. They are a very talented, knowledgeable and professional.

We again, thank you for your continued trust and business. It's always a pleasure!
Elicia Bernard
Office Manager
Johnson's Auto Care, Inc.
603.356.7051

- Johnson Auto Care Inc
1

This was not my first visit here. It will certainly be my last visit here. They broke my glovebox, then denied it. No question. No apology. I also had a previous flap about a bulb they had replaced. Shoddy service. Shoddy customer service. My kingdom for a decent, reputable repair shop. It's certainly not this one, AAA approved, or not. Avoid this place, with no apology.